Reviews
Customer Reviews
See what our customers say about HMS HEATING LTD.
55 Five-Star Reviews
All Reviews
“HMS Heating was recommended to us by our neighbour, so had them in for a Boiler Service. Communication was clear and prompt and they arrived as arranged. Work carried out efficiently. Very professional company, I'm a very happy customer and would recommend them.”
— Andrew Banks
“Harvey is professional, friendly and extremely reliable. He was recommended to us by our electrician a few years ago and I have not looked back.
I highly recommend him.”
— Maria Vanezis
“We were delighted with Harvey’s work. He is professional and knowledgeable and did a great job fixing the pump on our boiler. More than anything, his communication is great, so we knew what was happening every step of the way. I wouldn’t hesitate to recommend him.”
— Suzanne Kingston
“Can’t recommend these guys enough! They came out so quickly when we made contact after our boiler stopped working and got everything sorted in no time. Super friendly, professional, and really knew their stuff — they explained what was going on in a way that made sense. It’s such a relief to have hot water and heating again! Great service from start to finish. Highly recommend.”
— The Youth Fairy Harpenden & St Albans
“Harvey is always very efficient and communicates well, we use Harvey for our business as he came highly recommended.”
— Jess Bragg
“Always a pleasure to use. Easy to contact, quick to respond, all round friendly & cost effective service provided.”
— Andrew Murray
“Reliable service, knowledgeable and gives a clear diagnosis of the heating issues we need to overcome. Would recommend HMS Heating.”
— Adrian Petty
“First class service.
Arrived on time and carried out the repair efficiently and at a very fair and reasonable price. 👏🏼👏🏼👏🏼”
— Jay Clifford
“Harvey and his team were clean tidy and polite .
Harvey talked through what work he would be carrying out that day and let me know if electricity or water would need to be turned off. When the work was completed he talked me through the manuals and how to work the new boiler and thermostat so that I could understand how to use it .
I would highly recommend.😊”
— Jill Vagg
“I would highly recommend HMS Heating,
Harvey from HMS gave my company first class service, offered good advice , a very reasonable quote for the job and arrived on time to complete the job. very trustworthy and work carried out very professionally. will use again.
Patrick
A1 Home Care”
— Patrick O'Callaghan
“we have used Harvey for the past 2 years for our commercial boiler servicing and repairs. Great communication and service all round! We will continue to use him for the annual boiler servicing going forwards.”
— Kirsty Laughton
“Harvey is a first rate plumber! He recently installed an unvented tank that needed to be replaced due to leaks. He was very professional, arrived when he said he would and was very clean and tidy when going about his work. I would definitely recommend him to all my friends who need any work done in the future. Thanks Harvey for doing such a fantastic job. You are top class!”
— Mandy Matthews
“Harvey and Joe replaced my radiators and added a couple of Hives for upstairs and downstairs - am so pleased. All working brilliantly and linked with Alexa. Great job. Thank you :)”
— Becci Court
“Prompt, informative and fixed our broken boiler. Have already recommended to others.”
— Tom
“Harvey moved our boiler into our refurbished Utility room. His work was conducted quickly and tidily. An excellent job well done.”
— Andrew Harrington
“Harvey is very professional and approachable, he has been maintaining my boiler/ central heating system for 5 years now and when there has been issues he is always there for me promptly and his charges are very reasonable.”
— frank cooper
“Very professional, would 100% recommend to anyone else! Will be using again in future.”
— Danny Gleeson
“Harvey chased me up for annual gas safety checks, which was fortunate as had completely forgotten that the certificates had expired. Arrived at the agreed time and did three boiler services and safety checks, all good.”
— Information HarlowBaptist
“Excellent, friendly service you'd expect from a family business. Harvey explained what the problem was and what needed to be done to resolve it. He was tidy and efficient. Highly recommended from us.”
— Rachael Richards
“Had a service for my boiler very good and professional.”
— Graham Reynolds
“Very professional & knowledgeable guy, sorted problems others could not identify. Very reasonable pricing with no hidden extras. Prompt service, highly recommended”
— carl byatt
“Turned up on time very polite fitted new boiler very happy with work that was done.”
— Paul W
“Very thorough , very clean and very professional would use again”
— Daniel O'Neill
“Harvey offers a very good service and is very good to respond to calls, texts etc when you need him”
— Claire D'Arcy
“A very professional & competent service; would highly recommend.
Steven Harrold”
— Catman Do
“Harvey replaced our boiler and we were very happy with his work. He responded quickly to our enquiries, gave us all the information and advice we needed and was very helpful. He turned up on time, was polite and friendly and got the job done, leaving everything clean and tidy when he left. We would definitely use Harvey again.”
— c moule
“Harvey is knowledgeable and trustworthy, I use him for all my work.”
— Andrew MacDonald
“Harvey is very professional, helpful and friendly. Gave us some good advice. He spotted an issue with our boiler system installation (not installed by HMS Heating) which could have caused a problem with the boiler.
Would highly recommend him.”
— Allison Powell
“Harvey brought his own dust sheets so when he left you would never have known that he had been. I had a boiler check and service and he was by far the most competitive price. He was really friendly and I trusted him to do the job, making my boiler safe for my tenant. I would definitely recommend.”
— Natalia Howard
“Really good service with quality products, all reasonably priced, tidy and on time. Highly recommend!”
— Rachel Fitz-Gibbon
“Really good service. Professional and reliable”
— Mandie Harries
“Reasonable priced father and son team, who professionally changed my boiler. I would use them again, as they give a fair price for a good service. I have used several plumbers over the years and so can confidently give this review.”
— Rinish Shah
“Harvey installed a new heating system in our home, he was great, reliable, efficient and professional. I would highly recommend his services.”
— Beth Anderson
“Having been let down by a number of other companies, I was at my wits end when I got in touch with Harvey. Thankfully I did though, because he was responsive, on time and did the job when he said he would. Couldn’t recommend more highly! 👍”
— Dan Morris
“Great service, very helpfu,l I would recommend.”
— Lisa Cobbin
“Completely satisfied with HMS Heating.
5 ***** ratings should be 10 star. I’ve used HMS since they’ve been trading and found the service and work to be of the highest standards and professionalism. The latest job was to replace and update a boiler that was beyond repair. Pipework is so neat and immaculately finished, it was a shame to cover it up... covid safe work practices at all times. Polite, friendly and clean. Final invoice was less than I was expecting for the time, effort and execution of work carried out. HMS heating’s work ethics are of the highest standards.”
— Sue Scadding
“From the quotes that I had received from other installers, I paid that little extra to get the professional service that Harvey gave. Harvey done a fantastic job installing a new combi boiler and his workmanship is 2nd to none. Clean, tidy, and professionally installed.
I highly recommend Harvey and will be using his services again when I decided to have some radiators replaced.”
— Pete Meads
“Harvey, installed a new boiler and all ew radiators with a NEST control system. he was polite, punctual and tidy. he was helpful and took his time to explain what he was doing and how to use the heating system.”
— Nicholas Bland
“Harvey installed a new boiler in own home, including removing the old system, new radiators (new piping) and thermostats. Was a pleasure to have in the house, always polite and a clean / efficient worker. Would defiantly have him back and recommend to anyone in need of a plumber ! Thanks Harvey !”
— Samantha Fryer
“Very good workmanship, polite and tidy. Would definitely use again and will always recommend to others”
— Paul Seddon
“Brilliant, I have a rental business and use HMS Heating for all of the properties. His fitted a couple of new boilers as well, very clean and tidy, no mess, always on time and work is impeccable.”
— April Whitehorn
“Harvey Was Amazing from start to finish. I was in urgent need of heating due to the nights getting colder. I contacted Harvey and arranged a date and a time with him to arrive on site and rectify the issue. Harvey arrived exactly at the time that was arranged and completed the job to a very high standard.
I would definitely use HMS Heating again and would recommend them to anyone.”
— Mitchell Boyd
“On time and very efficient. Thanks Harvey.”
— Claire Norman
“Harvey is a super nice lad turned up on the time he said he would be round was very polite when he come in diagnosed the problem straight away got it resolved had all the parts to hand
Will recommend to anyone that’s after some work
Top bloke”
— Alex Rule
“Harvey was a very polite and efficient worker, let me know in good time when he would be arriving and the price for the job I was having done. Very competitively priced and found him to be extremely professional. Would definitely recommend to anyone needing work done in the future.”
— Marcus O'Sullivan
“I did some research before and did not regret having Harvey at HMS Heating out to do some work on my heating system. Polite, very informative and really reasonably priced. Would happily use him again. Number saved in my phone for future use.”
— Allan Cogan
“Harvey of HMS Heating is a very professional individual. He did point-to-point testing of our heating system to identify faults and problems preventing the normal operation of the system. He replaced the faulty 12-year old controller and one of the motorised valves that also tested faulty, and presto, the boiler came back alive from its coma in an instant!!! It was a swift and painless job, done in good time. Price for parts and labour are most probably cheaper compared to other companies, or even if you buy the parts from the shops. As they say, if you know what you're doing, everything is done methodotically and easily, and this lad definitely knows what he is doing. All in all, this company, and Harvey specially, deserve 5 stars ⭐⭐⭐⭐⭐ for workmanship, execution, and spot on punctuality!”
— Mac Gyver
“Absolutely delighted with the timing, the price, the service and the overall experience these young men provided us with! I have recommended them to our little community of 35 houses and I’m looking forward to working with them and having our heat pump serviced by them annually. I was provided with a certificate after the service. Being so local will make my life so easy, should anything go wrong, and I know I can rely on them to take care of me and not leave me waiting for weeks like other big companies do. I totally recommend them!”
— Katrin Zaman-Zadeh
“I joked with Harvey that he will be struck off by plumbers union..............actually answered messages promptly and arrived on time!! Great work all done cleanly and fully explained. Will definitely use again.”
— malcolm rothstein
“Annual boiler repair, commercial property. Harvey was a delight to deal with. Responded to initial enquiry, whilst on holiday, advising when he'd be back. I rang and booked in service with no issues, upon his return. Arrived on time, efficient, thorough, talked through actions and recommendations. Would not hesitate to use again. Thank you”
— Anne Broadley
“Very impressed with Harvey's workmanship throughout, explained everything he was doing as he went along and even surprise me with safety tests he performed which I had never seen done by previous service engineers. Very polite - clean workmanship and efficient would highly recommend him.”
— Bill Hampton
“Harvey recognised the problem with our old water heater. He attempted to replace a part to repair it but this was obsolete.
He ordered and fitted a new system within days.
I would thoroughly recommend HMS Heating. The service is outstanding, very efficient and reliable.”
“Harvey is an excellent professional,I would recommend his services.He is reliable and efficient.”
— Susan Axford
Yell“Friendly, excellent service, prompt timekeeping. Good workmanship.
Would definitely use their services again.”
Yell“Recommended by a friend. Super efficient, experienced, trustworthy, reliable and very diligent.
I have every confidence in HMS no matter the size of the job and am recommending them as they have never let me down. A cut above so many other heating and plumbing firms.”
Yell